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FAQ

The C.F. Sauer Company

The C.F. Sauer Company


2000 West Broad Street
Richmond, VA 23220

Main Office
1-800-688-5676

Consumer Information
1-888-723-0052

C.F. Sauer Company Crest

Frequently Asked Questions

What is the best way to store Sauer's products?

The life of all our spices, extracts, flavorings, food colors, seasoning envelopes and baking bags can best be preserved by storing them in ideal conditions. These include dark, dry, and cool locations with limited exposure to light, moisture, and heat. Extended light exposure will cause your green herbs to fade to a tan color and your red spices to darken to a brown color. Avoid shaking spices out of the jar directly over a steaming pot – moisture and heat can cause clumping. We suggest shaking the spices into your palm before adding to food that is being cooked, as this keeps your spice jar away from heat and moisture. Also avoid storing spices over the stove, sink, or other heat and/or steam producing kitchen appliances.

How do you read the date codes and where are they located on the jar?

We use a Julian date for our production codes. If the code has four numbers followed by a letter, then the first number is the year and the next three are the day of the year. The letter stands for which plant it was produced in. A code of 6212R means it was produced on July 31, 2006 in our Richmond plant. If the code has five numbers followed by a letter, then the first two numbers are the year and the next three are the day of the year. The letter stands for which plant it was produced in. A code of 10027R means it was produced on January 27, 2010 in our Richmond plant.  Date codes can be located on the back of the jar printed on the clear plastic, not the paper label.

How can I tell if my spices and seasonings are still fresh?

Keep in mind that you use seasonings to impart flavor to your recipes. Many spices should have very distinct aroma when opened. The proper flavor will not be in your completed dish if the aroma is not present (this is particularly true of “baking” spices such as cinnamon, nutmeg, cloves and allspice). Spices lose their flavor and aroma with time. If you are unsure of available flavor in your dried spices (Dill Weed, Italian Seasoning, Onion Powder, etc.), it is recommended that you hydrate in a teaspoon of warm water for 5 minutes, then taste or smell the product to check for flavor and freshness. Also, you can place some spice between your thumb and index finger and rub gently to see if it releases the fragrance that you are seeking. Fresh spices will have the proper color, taste, and smell.

Always check for these characteristics before adding to your favorite family recipes. Without the proper color, taste and smell in the spice, your recipe will not taste the way you expect.

What are Sauer's shipping charges for online purchases?

There is a $6.00 shipping charge added to all orders totaling less than $25.00. All orders totaling more than $25.00 (excluding mayonnaise, mustard, and barbecue sauce) include free shipping. Prices for mayonnaise, mustard and barbecue sauce include shipping. All orders shipped via UPS Ground.

What steps and measures toward sustainability has The C.F. Sauer Company taken in order to maintain its business with minimal long-term effect on the environment?

The C.F. Sauer Company is committed to responsible business practices and exploring ways we can make our business more sustainable, including

  • corrugated and white paper products wherever possible;
  • recycling plastic wrap wherever possible to minimize the amount of waste sent to landfills;
  • actively conserving energy by shutting off computers and other appliances when not in use, and turning off lights when rooms are not occupied;
  • reducing the use of plastic in containers wherever possible and looking towards using fewer petroleum-based raw materials while maintaining the integrity of the products we make;
  • reducing our carbon footprint by using shipping and receiving options that incorporate full loads whenever possible to limit the use of fuel per load;
  • regularly evaluating sanitation procedures to implement proper cleaning practices to minimize chemical residues sent to municipal water systems;
  • constantly looking at examples of green practices as a model for our business to make less of an impact on the environment.
Are Sauer's products certified kosher?

Most all of Sauer’s products, with a few exceptions, have been certified kosher by the Orthodox Union. All Sauer’s products certified as kosher include the kosher “circle U” symbol on the label. Please contact us if you have questions about a particular product.

How do I create different colors with your egg dye kit?
Orange 5 parts yellow + 1 part red
Aqua 5 parts blue + 1 part green
Purple 4 parts red + 1 part blue
Brown 4 parts yellow + 3 parts red + 2 parts green
How do I color eggs with your Food Colors & Egg Dye kit?

Add one teaspoon of vinegar to half cup of boiling water. Drop enough food color into mixture to obtain desired shade. Immerse egg and remove when brightly colored.